Privacy Policy, Cookie Policy & Accessibility Statement

Visual Paint (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This page explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By using this website, you agree to the practices described below.

Privacy Policy

Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide

When you complete a form, request an estimate, call us, text us, email us, or otherwise contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property address
  • Service details or project information
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed
  • Time spent on pages
  • Website activity and interactions
  • Referring website or search engine
  • General geographic location

This information may be collected through cookies, analytics tools, pixels, log files, and similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide estimates
  • Schedule appointments or services
  • Communicate with you regarding your project or request
  • Improve our website, services, and customer experience
  • Send marketing or promotional communications
  • Measure website traffic and advertising performance
  • Detect and prevent fraud, misuse, or security issues
  • Comply with legal obligations

We do not sell your personal information for money.

However, we may share certain information with advertising, analytics, and service providers in order to operate our website and marketing campaigns.

Third-Party Services

We may use third-party tools and service providers, including but not limited to:

  • Google Analytics
  • Google Ads
  • Meta/Facebook Pixel
  • Call tracking services
  • CRM systems
  • Website hosting providers
  • Scheduling or form software

These providers may collect information in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services linked from this website.

Cookie & Tracking Policy

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve the user experience
  • Measure advertising effectiveness
  • Deliver relevant advertisements

Some cookies are necessary for the website to function properly. Other cookies, including analytics and advertising cookies, are optional.

Optional cookies and tracking technologies are not activated unless you provide consent through our cookie banner or settings tool.

Your Cookie Choices

When you visit our website, you may be presented with a cookie banner that allows you to:

  • Accept cookies and tracking technologies
  • Decline non-essential cookies and tracking technologies

If you decline non-essential cookies, optional analytics, advertising technologies, and similar tracking tools will not be activated.

You may also change your choice at any time by using the “Cookie Preferences” or “Do Not Sell or Share My Personal Information” link available in the footer of this website.

Do Not Sell or Share My Personal Information

Certain privacy laws may treat the use of advertising and analytics technologies as a “sale” or “sharing” of personal information.

You may request that we stop using your information for these purposes at any time.

To submit a request regarding the use or sharing of your information, please use the Contact page on this website.

We will review and respond to requests as required by applicable law.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we have about you
  • Request that we correct inaccurate information
  • Request that we delete your personal information
  • Request that we stop sharing or using your information for certain purposes
  • Appeal a denied request

To submit a privacy-related request, including a request to access, correct, delete, or limit the use of your information, please use the Contact page on this website.

We may need to verify your identity before responding.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information through this website, please contact us so we can remove it.

Accessibility Statement

[COMPANY] is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We strive to ensure our website follows generally recognized best practices and standards for accessibility, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We are continually working to improve the accessibility and usability of our website.

If you experience difficulty accessing any content, feature, or functionality on this website, please contact us and provide:

  • The webpage or feature you were attempting to access
  • A description of the issue
  • Your preferred method of contact

We will make reasonable efforts to provide the information, item, or transaction you need in an accessible format and to improve accessibility for future visitors.

Contact Information

If you have questions regarding this Privacy Policy, Cookie Policy, Accessibility Statement, or would like to submit a privacy request, please use the Contact page on this website, or by calling us directly at 248-621-8142.